WHY SHOULD I CHOOSE TO TRAVEL WITH TEAM DROP BEAR?

Drop Bear Adventures is a company that is built on passion, dedication and love for our customers. We provide unique tours of K’gari – Fraser Island, showing it in a way like no other.

If you’re still unsure whether we’re the company for you then maybe give us a ring and speak to a member of our friendly team. We’re always happy to recommend other tour companies if you feel that we aren’t the right tour for you.

WHAT IS INCLUDED IN THE PRICE?

The price you pay for your tour includes EVERYTHING! Food, water, accommodation at either our Beach House or Wilderness Camp, camping gear (inc sleeping bags, pillows, linens, mattresses) National Park fees, third party insurance, permits and ferry ticket, vehicle and an extremely awesome and passionate tour guide. The only thing not included is the alcohol!

ARE THERE ANY EXTRA COSTS?

Nope! The only additional costs will be if you choose to bring alcohol or wish to purchase a souvenir or ice cream from the island shop 🙂

WHAT'S THE CANCELLATION POLICY?

A $50 administration fee will be charged per person for all cancelled bookings regardless of notice given. All bookings cancelled up to 10 days before travel will incur a 50% charge of the total booking price. All bookings cancelled with less than 72 hours’ notice or failure to board will incur 100% cancellation fee unless the seat/s are purchased by another guest.

CAN I DRIVE?

If you have a full/open drivers licence, are over 21 and passed your driving test more than 12 months ago you can drive a Drop Bear 4WD. You need to have the Photo ID Card Licence with you and if your licence is not written in English or states ‘Drivers Licence’ on it in English you will need to provide an international translation. Please note that you cannot drive if you just have an international translation. You must have your physical licence with you as it is illegal to drive in Queensland without having your licence. If the police stop you on Fraser Island the fines can be very hefty and we don’t want you to pay the government any of your holiday spending money.

DO I HAVE TO DRIVE?

Nope! It’s okay if you don’t want to drive, every pilot needs a good co-pilot to bust out the best tunes and handle walkie talkie communications. ?

IS IT SAFE?

Driving any vehicle requires safe practises regardless of where you are driving and we do everything we can to make sure that our adventures together are as safe as possible. Your tour guide will conduct a detailed safety briefing on the morning of your tour as well as showing a government safety video depicting best 4WDriving practises. All Drop Bear tag along cars are in constant 4WD and have been rated as one of Australia’s most reliable and safe vehicles, the Toyota 80 series. You are also in constant contact with your guide via walkie talking and are never more than 500m behind the lead vehicle. So rest easy little traveller, we’ll look out for you on your island adventure.

WHAT IF THE WEATHER IS BAD?

Our camp hasn’t been designed by some novelty campers, oh no! It has been designed by our very own Poppa Bear who has 30plus years of camping experience under his belt. So don’t fear, a little rain and wind won’t dampen our camping spirits and if the weather gets really hairy we always have a Plan B with our Drop Bear Hostel just down the road. ?

HOW DO I GET TO FRASER ISLAND?

You don’t need to, we take you there. Tours depart from Noosa and Rainbow Beach and go to Fraser Island. Both these towns are easily accessible by car, bus, rail and/or air.

CAN I START MY TOUR IN NOOSA AND FINISH IN RAINBOW BEACH OR VICE VERSA?

Yes! It’s the perfect way to get a free trip further North or South to carry on your travels after your Drop Bear tour. Bring all your luggage when we pick you up and we will transfer it for you to your end destination.

CAN I CHANGE MY PICK UP/DROP OFF LOCATION?

You can change your pick up location up to 24 hours before your tour departs! Ring the team or drop us an email with your changed pick up location and we’ll make sure you’re not forgotten! ?

WHAT IF I DON'T KNOW MY PICK UP LOCATION WHEN I MAKE MY BOOKING?

Not to worry! You change your pick up location up to 24 hours before your tour departs. If you are unsure where you are going to be staying when you make your booking then just select a random pick up point from the list and ring/email when you know.

DO YOU PICK UP FROM RESIDENTIAL ADDRESSES?

We only pick up from the main hostels in Noosa and don’t pick up from residential addresses/Air BnBs. Ring the team and we can check which nearest pick up location is to where you are staying.

I WANT TO GO TO AIRLIE BEACH AFTER MY TOUR, WILL I BE BACK IN TIME FOR THE GREYHOUND BUS?

If you are ending your tour in Rainbow Beach and wish to catch the 4.25pm Greyhound to Airlie Beach then you should be able to make it the same day the tour ends. We always aim to be back between 3-330pm for our Rainbow Beach drop offs but we can’t 100% guarantee this all the time.

DO YOU PICK UP FROM HERVEY BAY?

We unfortunately don’t offer a pick up service from Hervey Bay as it is too far North. There is a 7.35am Greyhound bus that leaves Hervey Bay and gets into Rainbow Beach at 10am but note that this is only a suitable option for a our 3 day tours as the 2 days depart from Rainbow Beach earlier.

If you want to get to Hervey Bay after your trip you can catch the 4.25pm Greyhound bus from Rainbow Beach that will get you into Hervey Bay at 6.25pm.

WHERE CAN I PARK MY OWN CAR/CAMPER?

We offer FREE parking at our HQ based in Noosaville so if you are starting and returning to Noosa then this is an option you can select when you book your tour on our website.

If you are starting and ending in Rainbow Beach then there is free parking on the road near the Shell Petrol Station.

WHAT IF I WANT TO STAY LONGER ON THE ISLAND?

At Drop Bear Adventures we pride ourselves on being able to cater for each individual guests requirements. If you wish to stay longer on the island, then this is something we arrange for you, but beware that this can be very costly to you.

Additional costs would include; taxi service, ferry ticket & the extra nights accommodation at our Beachcamp Retreat.

If you are over 25 years old and have held a driver’s license for more than 3 years then head over to our sister company here to check out our self-drive options.

CAN I TAKE ALL MY LUGGAGE WITH ME?

In short NO. You only need a small weekend bag for the trip and it’s best to pack light but if you are getting dropped off in a different location to where you got picked up from of course we will transfer your luggage with you FREE of charge. We also offer FREE luggage storage at our HQ if you are starting and returning to Noosa.

WHERE CAN I LEAVE MY LUGGAGE IF I AM STARTING/RETURNING TO RAINBOW BEACH?

If you are starting and ending your tour in Rainbow beach then you need to ask the hostel you are in staying in whether you can leave your luggage there. You only need a small bag with all the essentials for your time on tour with us.

ARE KIDS ALLOWED?

Sadly our 2 and 3 day tours are not suitable for little kids. Big kids are most certainly welcome, so whether you are 15 or 50 and you love an adventure this is the tour for you. If you are travelling with young kids and you really want to experience a little Drop Bear magic we suggest giving us a call on +61 (0) 487 333 606 and we can either arrange a private tour (minimum 12 people) or help you arrange a self guided experience.

IS THIS TOUR SUITABLE FOR OLDER PEOPLE?

Absolutely, in no way are we an 18-30 tour or ageist. We’ve had people from the ages of 18 – 80 years old join us on our Drop Bear tours so if you enjoy having a laugh, eating good food and are young at heart then we are the company for you.

If you want a little more comfort and privacy then check out our upgrade options on both of our 2 & 3 day tours ?

DO YOU CATER FOR DIETARY REQUIREMENTS?

We cater for all dietary requirements so whether you’re vegetarian, vegan, dairy free or even a chicken eating vegetarian, we’ve got you covered! You can select your dietary requirement when you go through the booking process.

IS ALCOHOL PROVIDED?

If you wish to bring alcohol along then you must provide this yourself. Please avoid bringing anything in glass as this can break on the journey up to the island.

DO I NEED TO BRING WATER?

Fraser Island has the freshest water in the world!! Please don’t bring along plastic bottles as this is harming our planet. Bring along your reusable water bottle and drink up the beautiful water this island has to offer!

WHAT SHOULD I BRING?

You need to be prepared for all weather conditions when visiting Fraser Island so it’s always a good idea to bring:

  • A small backpack
  • Sunglasses
  • Hat
  • Swim wear
  • Warm jumper and a raincoat (for Winter months)
  • 1 litre REUSABLE water bottle
  • Beach towel
  • Sunscreen
  • Insect repellent (Nov-Mar)
  • Your camera!
  • …and any alcohol or snacks you may want (there are shops on the island, but they are very expensive!)
WHERE DO I WATCH THE SAFETY BRIEFING VIDEO?

If you are departing from Noosa then we will show you the safety briefing video on the morning of the tour at our HQ.

For all guests starting from Rainbow Beach then the safety briefing video is shown @ Dingo’s Hostel. (8am on a 2 Day & 9am on a 3 Day)

HOW MANY PEOPLE ARE ON THE TOUR?

20 on a 2 day and 30 on a 3 day 🙂

WHEN DOES THE 3 DAY TOUR RUN?

Every Monday & Friday. Noosa – Pick up is @ 6.15-6.45am / Rainbow Beach – Pick up is @ 10-10.30am

WHEN DOES THE 2 DAY TOUR RUN?

Every Tuesday & Thursday. Noosa – Pick up is @ 6.15-6.45am / Rainbow Beach – Pick up is @ 9-9.30am

CAN I BRING MY OWN CAMPING EQUIPMENT ON THE 3 DAY TOUR?

Our 3 Day Camping tour is fully equipped for your ease. We provide tents, sleeping bags, sheets, pillows and blankets in the cold months 🙂 We are unable to let guests bring their own camping equipment due to the limited space in our trailer. We offer free storage at our HQ in Noosa if you need a space to keep your camping gear safe whilst on tour with us. 

CAN I HAVE A TENT TO MYSELF ON THE 3 DAY TOUR?

We have a couple of spare tents available for those solo travellers wanting their own space. This can’t be booked in advance & is to be requested to your tour guide on the day.

HOW MANY PEOPLE IN EACH DORM ROOM ON THE 2 DAY TOUR?

Our dorm rooms @ our Beach House sleep a maximum of 8 people per room. There are 3 sets of bunk beds and one double bed as well as an en-suite bathroom with eco-friendly toiletries provided. If you wish to have a little more privacy then check out our upgrade option to our Beachcamp Eco Retreat.

CAN YOU UPGRADE ON THE 2 DAY TOUR?

For $100 extra you can upgrade to our Beachcamp Eco Retreat for that little bit of luxury. Choose from either a Queen or 6 Bed Glamping tent, each with their on ensuite bathroom and all hotel linens provided. This is subject to availability and is an option to select when you go through the booking process.

HOW MANY PEOPLE PER TENT IS IT ON THE 3 DAY TOUR?

Our 3 man tents only sleep a maximum of 2 people per tent because comfort is key 😉 However, if you are a group of three and are happy to squeeze in together then that’s fine! You can request a tent to yourself if you are a solo traveller but this can’t always be guaranteed.

CAN YOU UPGRADE ON THE 3 DAY TOUR?

For $100 extra you can upgrade to our brand new 4 man tents that sleep two people in a REAL double bed! All hotel linens are provided & this is subject to availability and is an option to select when you go through the booking process.

DO YOU OFFER DISCOUNT ON YOUR TOURS?

Being a small, baby business we are unable to offer discount on our tours but rest assured we invest in community conservation projects, cleaning up the beach, and are planning to become carbon neutral by by 2020 so all your dollars go towards a good cause. Our price reflects the quality of our tours and discounting would affect this. We put everything in to making sure our product is perfect for our wonderful guests and the cost is as low as it can be without compromising your experience of K’gari. We can assure you that every cent spent goes back in to our tours so we can continue to be the best 🙂 We hope you understand our reasoning. 

CAN MY FRIENDS AND I HAVE A CAR TO OURSELVES?

Unfortunately, no. We like to give everyone the chance to have a go at driving if they wish, and also for everyone to mingle and get to know each other.

WHAT IF MY BUS IS LATE, I MISS THE MEETING POINT OR NO ONE'S PICKED ME UP?

We can be a little flexible with pick up times by maybe 10 minutes so if you or we are any later than that please give us a call/txt us on +61 487 333 606 to let us know you are on your way or ask if we are. If your bus in is going to be more than 20 minutes late you must call or we cannot guarantee we will wait for you. We’ve never left anyone behind yet so never panic just call.

IS FRASER ISLAND DANGEROUS?

Along with its natural beauty, Fraser Island also has some natural dangers and if you don’t know what your doing it can be an unforgettable experience for the wrong reasons. However, a guided tour is definitely the safest way to see the wonders of Fraser Island and all our guides are fully educated about Australia’s wildlife and what to look out for to keep you safe. They are also very experienced drivers, specialising in 4WD driving on rough terrain and all have current certificates, licenses and first aid skills.

DO I NEED TO BRING HIKING BOOTS?

There is some walking, but not a massive amount. The longest walk is roughly 45 minutes (one way and only on a 3 Day Tour), at a relaxed pace so you can enjoy the scenery. We do recommend comfortable footwear, but hiking boots are not 100% necessary so if you don’t have any don’t worry.

DO YOU PROVIDE PRIVATE TOURS?

If you are group of 12 or more people then we can arrange a private tour for you. Ring our team on +61 487333606 to discuss further.

HOW FAR IN ADVANCE SHOULD I BOOK?

October – April we are the busiest and so it is always best to book as early as possible. Our 3 day tours can be booked at least 2 weeks in advance during these months so to avoid disappointment please book in ASAP 🙂

WHAT IF I HAVE A QUESTION THAT ISN'T LISTED HERE?

Then ring or email our SUPER friendly team at Drop Bear HQ and they’ll be more than happy to help answer any further questions for you ?